Privacy Policy

Information We Collect

When you book a driving lesson or contact us, we collect the following personal information:

• Name, email address, and phone number
• Pickup address and postcode
• Learner permit number (if provided)
• Payment information (processed securely via Stripe)
• Lesson progress notes and driving skill assessments

How We Use Your Information

Your personal information is used to:

• Process and manage your driving lesson bookings
• Collect payments and issue invoices
• Send booking confirmations, reminders, and service-related communications
• Track your learning progress and tailor lesson plans
• Respond to your inquiries and provide customer support
• Comply with legal and regulatory requirements

Payment Security

All payments are processed through Stripe, a PCI DSS Level 1 certified payment processor. We do not store your full credit card number, expiry date, or CVV on our servers. Stripe handles all payment data securely on our behalf.

Data Storage and Security

Your data is stored securely using encrypted database connections. We take reasonable steps to protect your personal information from unauthorized access, modification, or disclosure. Access to personal data is limited to authorized personnel who need it to provide our services.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Stripe - for payment processing (see Stripe's Privacy Policy)
• Email service providers - to send booking confirmations and communications
• Government authorities - if required by law or to protect our legal rights

Cookies and Analytics

Our website uses essential cookies to maintain your session during the booking process. We may use analytics tools to understand how visitors use our website, which helps us improve the experience. No personal information is shared with advertising networks.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications

To exercise any of these rights, contact us at info@andyzdrivingschool.com.au.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records and financial data are retained for the period required by Australian tax law (generally 5 years). You may request deletion of your data at any time, subject to our legal obligations.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us at info@andyzdrivingschool.com.au.